What do I need to know about cookies?

Cookies are small pieces of data that are downloaded to your computer or mobile device when you visit a website or application.

Why do we use cookies? uses strictly necessary and essential cookies for you to use our website and allow you to move freely, use secure areas, personalized options, etc. In addition, uses cookies that collect data related to the analysis of use of the website. They are used to help improve the service to the subscriber, measuring the use and performance of the page, to optimize and customize it.

Our website can also have social network links (such as Facebook or Twitter) but does not control the cookies used by these external websites. For more information about cookies from social networks or other third-party websites, we advise you to review their cookies policy.

There are different types of cookies:

  • Session cookies: These cookies only last as long as your online session, and disappear from your computer or device when you close your browser (like Internet Explorer or Safari).
  • Persistent cookies: These cookies stay on your computer or device after your browser has been closed and last for a time specified in the cookie. We use persistent cookies when we need to know who you are for more than one browsing session. For example, we use them to remember your preferences for the next time you visit.
  • First-party cookies: These cookies are set by the website you’re visiting. And only that website can read them.
  • Third-party cookies: These cookies are set by someone other than the owner of the website you’re visiting. We have no control over third-party cookies – you can turn them off, but not through us.
  • Strictly necessary cookies: These cookies let you use all the different parts of our website. Without them, services that you’ve asked for can’t be provided
  • Advertising cookies: Some websites use advertising networks to show you specially targeted adverts when you visit. These networks may also be able to track your browsing across different sites. We don’t set advertising cookies.
  • Analytics cookies: These cookies collect information on how users use our websites, in order to help us fix technical issues or errors, and highlight areas such as navigation where we can improve our website. For example, Google Analytics uses cookie identifiers to track the number of visitors to the website, providing us with the volumes and sources of web page traffic. This allows us to analyse web traffic patterns and run tests to optimize web pages and visits against key metrics.

The information collected by Google Analytics itself is anonymous but if you respond to a marketing email then a random Id is generated for Google Analytics which we can use along with your email address to manually identify you from other information we already hold in your customer profile.

You can find more information about how Google Analytics safeguards your data at:

You can change your Cookies settings at any time. And you can find out how to stop your browser tracking your info here.  You can change your browser’s settings so it’ll tell you when cookies get sent to it. Or it can refuse cookies altogether. Check the Help section in your browser for more info.

Where can I more information?

You can find more information about cookies in or